
The Open Perception Study™ can create a
body of market intelligence for any company, enabling its management to shape strategy
and design a message targeted at specific constituencies. These may include shareholders – both
current and potential – analysts, employees, communities, regulatory bodies,
governments, and special interest groups such as those that focus on environmental
and human rights issues. The Study can cover a broad range of issues, or it can concentrate
on a few current concerns. Studies can be designed to deliver results on a highly-expedited
basis, or they can be extended inquiries that offer a company a comprehensive view
of its thematic environment.
Most important, the Open Perception Study has the asset of identifying unanticipated
points of view. Although we refer to a questionnaire during the study, its purpose
is to serve as a point of departure for a broad exploration of issues, many of which
turn out to be well beyond the boundaries of the original questionnaire. This unencumbered
approach to perception work can yield extraordinary results in uncovering opinions
that management may not have anticipated. In this way, the Open Perception Study
helps the company see issues that are just over the horizon. It is a significant
risk management tool.
This “open” approach to perception work involves many subtle components – including
tactics for getting answers to questions you can’t ask, such as those involving
potential transactions. The following three links connect to documents that elaborate
on the many dimensions of The Open Perception Study.
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